Get To Know Us

About TAAM

The Travel Agents Association of Malawi (TAAM) is dedicated to advancing the travel and tourism industry by ensuring professionalism, integrity, and excellence in service delivery.

Our Vision

To be the leading association in promoting sustainable and efficient travel services in Malawi, fostering growth, and enhancing customer satisfaction through innovative solutions.

Our Mission

To represent, support, and empower travel agents in Malawi by providing resources, advocacy, and opportunities for collaboration while ensuring the highest standards of professionalism and customer service.

Our Core Values

Integrity & Professionalism

We uphold the highest ethical standards in all our interactions.

Customer Satisfaction

We prioritize delivering excellent and seamless travel experiences.

Innovation & Excellence

We continuously improve and embrace modern travel solutions.

Collaboration & Growth

We believe in teamwork to achieve industry-wide success.

Sustainability & Responsibility

We promote responsible and eco-friendly travel practices.

TAAM Executive Team

Meet Our Leadership Team

The leadership team at TAAM is dedicated to advancing the interests of travel agents across Malawi and ensuring the growth of the industry.

team

Chris Liwayo

Treasurer

team

Ken Banda

Vice President

team

Patience Nyondo

President